Question 1

When will I receive my order confirmation email?

Accepted Answer

It can take up to two hours for your confirmation email to be sent. You should check your junk and spam folders in case it is hiding in there.

Question 2

Is my item under warranty?

Accepted Answer

Items purchased directly from Ang by Aangi Shah specialty shops or on angbyaangishah.com have a one-year warranty that covers manufacturing faults.
if you have a warranty query, please send the following details to angbyaangishah@gmail.com:
 
1.Image of the item(s) and issue(s)
2.Proof of purchase
3.Contact information
Kindly note, that if your item was purchased from a third-party retailer you will have to contact them for further assistance.

Question 3

What types of stamps do you offer?

Accepted Answer

We offer an extensive range of handcrafted stamps — wedding, corporate, ink, emboss, wax seal, and specialised F&B stamps for coffee, pasta, bakery, chocolate, leather, and more. Each stamp is crafted with precision to ensure the finest impressions.

Question 4

Can I cancel or change my order?

Accepted Answer

You cannot cancel or change an order once it has been placed as processing begins immediately

Question 5

Do you make custom stamps?

Accepted Answer

Yes, we do. Every stamp at Ang is handcrafted and fully personalised to your design, logo, initials, or wedding monogram. Share your artwork or idea, and we’ll create a piece that feels uniquely yours.

Question 6

What is the shipping timeline?

Accepted Answer

We offer both standard and express shipping options:
 • Standard (Pan-India) — Free for orders above ₹2,400 — delivered within 15 days
 • Express (Pan-India) — ₹300 additional — delivered within 8 days
 • International Shipping — typically delivered within 20 days

Question 7

Do you offer design assistance?

Accepted Answer

Yes. If you don’t have a ready design, our team will help create or refine one that complements your brand or wedding aesthetic at an additional fee of  ₹1000/-

Question 8

Do you take bulk or B2B orders?

Accepted Answer

Absolutely. We work closely with cafés, restaurants, home bakers, hotels, wedding planners, and brands for bulk, recurring, and specialised requirements. Share your quantity and customisation needs, and we’ll guide you with the best options and pricing.

Question 9

How do I place an order?

Accepted Answer

Select your stamp, choose your preferred size and shape, and place your order.

Question 10

Where do I upload my logo?

Accepted Answer

For all custom products, you’ll find an “Upload Artwork” option while placing your order, where you can upload your logo or design file directly.

Within 24 hours of placing your order, our design team will share a mock-up via email for your approval. Once approved, your order moves into production.

handcrafted in india, shipped globally

FAQ

Frequently asked questions