SHIPPING & RETURNS
Most purchases in India are shipped from our distribution center to arrive in your home within 5-7 business days of placing your order.
delivery restrictions may apply for select products. your shipping options will be listed during checkout. because we strive to ship your order as quickly as possible, we cannot cancel or change an order as processing begins immediately.
Return & Exchange Policy
If for any reason you are not happy with your purchase, you may return full-price item(s) within 30 days of purchase and sale item(s) within 14 days of purchase. returned items must be unused and in good condition with original hangtags and packaging attached. items shipped internationally are considered final sale.
Please note that we cannot accept returns on monogrammed/personalized items, or on items damaged through normal wear and tear. we also cannot accept returns of final-sale items.
Refunds & Credits
You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product.
your refund will include the cost of the item, plus any applicable sales tax. shipping and handling costs are non-refundable unless the return is a result of a manufacturer error or a shipping error on our part.
gifting charges are non-refundable.
gift cards and e-gift cards will be refunded as first method of payment on all refunds where the order involved use of gift card or e-gift card.
if you are returning an item that was shipped to you as a gift with a gift packing slip (you’ll be able to tell by it having encoded prices), you may choose to receive an e-gift card containing your refunded amount.